Frequently asked questions
QatarFax is an easy to use faxing solution that let’s you send and receive faxes by email or online from your computer, tablet or smartphone.
Sending faxes is as easy as sending email.
- Open your email
- Simply address your email to efax@qatarfaxcom
- Put your recipients fax number to subject field
- Attached your document to be sent.
- Click send; to send the fax
- You will receive a delivery or non-delivery fax email
confirmation.
You will receive faxes as emails, with the fax attached.
You still can use your existing fax number, but since we can't configure the e-fax service in your regular number, you have to forward your old number to the new one (Qatar Fax#) and this will change nothing, your clients still can send you fax to your existing number. To do this forward you need to contact Ooredoo and request a forwarding to the new number.
Your QatarFax number is always on, never busy. Your computer does not need to be turned on to receive faxes. Faxes are stored in your email inbox.
A- You don’t need new/special hardware or software to have a QatarFax account. QatarFax manages everything, all you need is email address and internet access.
All Received faxes is encrypted using MD5 encryption and nobody can see it
When you send a fax, a delivery report will be sent to your email address. If the fax is not successful you will receive a non-delivery report with brief description why the fax failed.
QATARFAX CONFIDENTIALITY AND SECURITY
QatarFax provides a secure online fax service (FAX2EMAIL & EMAIL2FAX) with strong encryption and SSL access. Our encrypted fax service can encrypt incoming and outgoing faxes while they are stored on our servers, and encrypt fax confirmations saved on our servers. QATARFAX supports the most stringent regulations for data security and privacy.
- Incoming fax encryption
- Outgoing fax encryption
- Hidden destination number
- Encrypted fax confirmation
Incoming Fax
Our encrypted fax service can encrypt incoming faxes forwarded to you via email, via SSL or signed email. While this does not encrypt the transmission from your correspondent's fax machine to our fax servers, it does secure the contents of the message while in transit from our servers to your computer.
Outgoing Fax Encryption
QATARFAX can accept your outgoing fax documents via SSLor TLS-secured email-to-fax, so that the content of your outgoing mail is secure while in transit to your servers. For PKI, you initially obtain the QATARFAX public key signature (as a one-time action), after which you can encrypt your outbound messages.
Encrypted Fax Confirmations
You may choose to receive confirmations on fax delivery (for success, failure, or all transactions). Normally, these messages are sent in plain, unencrypted format. However, you can choose to receive these confirmation messages in encrypted format.
Additional Security Features
QATARFAX provides a range of additional security features, beyond
encrypted fax receipt and transmission:
Hide destination fax number - add an extra layer of security by hiding
the destination fax number from the fax header.
User authentication – QATARFAX enables you to enforce access roles by
authenticating users and operators of the online fax system with
usernames and passwords.
Automatic fax removal – all messages will be automatically deleted from
our servers upon delivery. This ensures that no person, including
QATRFAX staff, can view information contained in your faxes.
Physical security - all our servers are housed in secure environments,
which can only be accessed by approved personnel.